Data Deletion
VeloSpend provides separate controls for deleting transaction records, resetting all budgeting data, or deleting your complete account. Choose the option that matches what you want removed.
Deletion cannot be undone through VeloSpend. Create a backup first only if you want to keep a private copy. Make sure the device is online when deleting synced data or an account.
Delete in the Android App
- Open VeloSpend.
- Open Settings.
- Select Delete & Reset.
- Choose one of the options below and confirm.
What Each Option Removes
Delete all records
Deletes transactions and recurring transaction records from the device and, when signed in and online, from the sync service. Accounts, budgets, categories, and preferences remain.
Delete everything
Deletes transactions, recurring records, accounts, budgets, custom categories, cloud preferences, and sync state. Built-in categories may remain or be restored to their defaults. Your sign-in account remains active.
Delete account
Deletes synced VeloSpend records, preferences, device-sync state, the server account record, stored subscription association, and the Firebase Authentication account. The app also clears local VeloSpend data on the current device.
Guest mode
Guest records are local only. Use Delete & Reset or Android's app-storage controls to remove them. Uninstalling the app also removes its local app data.
Google Play Subscription
Deleting data, deleting your VeloSpend account, or uninstalling the app does not cancel a VeloSpend Pro subscription billed by Google Play. Cancel renewal separately in Google Play. See Google Play subscription help.
Exported Files and Backups
Deletion does not remove backup or CSV files you previously saved, shared, or copied outside the app. Delete those copies from the storage location or receiving app yourself.
Limited Retention
Most active synced data is removed by the selected deletion flow. Limited deletion markers, security or operational logs, provider backups, and records required for fraud prevention, legal compliance, or dispute handling may remain for a reasonable period. They are not used to restore an actively deleted VeloSpend account unless required by law.
Delete Without Access to the App
Email support@velospend.app from the email address linked to your VeloSpend account and request account deletion. Include only the information needed to identify the account. We may ask you to verify ownership before processing the request and will respond in accordance with applicable law.
If Deletion Fails
Confirm that the device is online and you are signed into the correct verified account, then retry. If the app reports that recent authentication is required, sign in again before deleting the account. If a server deletion fails, local data should not be assumed deleted from the server; contact support.